Last updated: April 13, 2026
Welcome to Kamsathi ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application and website (kamsathi.in).
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number, email address, and location when you register or post a job.
- KYC Documents: Aadhaar card, PAN card, and work photos uploaded by contractors during registration.
- Payment Information: Transaction details processed through Razorpay. We do not store card numbers or banking details.
- Usage Data: App usage patterns, device information, and log data to improve our services.
- Location Data: Area/city information to match contractors with nearby leads.
2. How We Use Your Information
- To connect homeowners with verified contractors and dealers.
- To verify contractor identity and credentials (KYC).
- To process payments for lead unlocks via Razorpay.
- To send notifications about new leads, job updates, and payments.
- To improve our app and services.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share your information only in these cases:
- With Contractors: When a contractor unlocks a lead, they receive the homeowner's contact details.
- With Razorpay: For payment processing. Subject to Razorpay's Privacy Policy.
- With Google Firebase: For data storage and authentication.
- Legal Requirements: If required by law or government authorities.
4. Data Storage and Security
Your data is stored securely on Google Firebase servers. KYC documents are stored in Google Drive with restricted access. We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
5. Your Rights
- You can request access to your personal data.
- You can request deletion of your account and data.
- You can update your profile information at any time.
- You can opt out of promotional communications.
6. Children's Privacy
Kamsathi is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
7. Third-Party Services
Our app uses the following third-party services:
- Razorpay – Payment processing
- Google Firebase – Database and authentication
- Google Drive – KYC document storage
- Google Sheets – Lead and contractor data sync
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us